Privacy Policy

1. Overview

Avenstead Systems ("Avenstead", "we", "us") provides managed growth systems to service businesses. This policy explains how information submitted through this website is collected, used, and protected.

This page is maintained by Avenstead Systems and is provided for general information. It is not legal advice. Avenstead recommends that each business obtain its own legal and privacy guidance for its specific obligations.

2. Information we collect

• Contact details you submit through forms, such as name, business name, email address, phone number, industry, and website.
• The content of messages and enquiries you send to Avenstead.
• Basic technical information generated when you visit the site, such as browser type and pages viewed.

3. How information is used

Avenstead does not sell personal information. Marketing communication is only sent where appropriate consent has been provided, and every message includes a way to opt out.

• Responding to enquiries and scheduling consultations.
• Preparing proposals and delivering agreed services.
• Maintaining records of client communication and system configuration.
• Improving the website and Avenstead service offering.

4. Client system data

Where Avenstead configures and manages a growth system on behalf of a client, the client remains the owner and controller of the customer information held in that system. Avenstead processes that information only to deliver the agreed services.

Clients are responsible for ensuring that their communication is accurate, appropriate, consent-based, and compliant with the requirements that apply to their business and industry.

5. Service providers

Avenstead uses reputable third-party technology providers for hosting, communication, scheduling, and analytics. These providers process information on Avenstead's behalf and are expected to maintain appropriate safeguards.

6. Retention and security

Information is retained only for as long as required to deliver services, meet record-keeping needs, and comply with applicable requirements. Avenstead applies a privacy-conscious, consent-aware, and access-controlled approach to the systems it manages. No method of transmission or storage can be guaranteed to be completely secure.

7. Your choices

• Request access to the personal information Avenstead holds about you.
• Request correction of inaccurate information.
• Request deletion, subject to legal and contractual record-keeping requirements.
• Withdraw consent to marketing communication at any time.

8. Sensitive information

Please do not submit clinical, medical, legal, immigration, financial, or other sensitive personal information through this website's forms. Avenstead does not provide clinical, medical, legal, immigration, financial, or regulatory advice.

9. Contact

Questions about this policy can be sent to info@avensteadsystems.com. Avenstead Systems is based in Calgary, Alberta, Canada.